We are committed to providing you with a completely secure shopping experience. All payment transactions in our store are encrypted and protected to safeguard your personal information. We use advanced SSL technology to ensure that your data remains fully secure during the payment process. Shop with confidence your security is our top priority!

We want you to be fully satisfied with every purchase. If you’re not completely happy, you can request a return or exchange within 30 days from the date of receipt. To be eligible, items must be in new, unused condition and include all original packaging.

Our return process is simple:

1. Contact our customer service team to initiate your return request.
2. Carefully package the item and send it to our return address.
3. Once we receive and inspect the item, you will receive a refund or exchange according to your preference.

Note: Certain items may be non-returnable. Shipping fees may not be refundable.

We’re here to help and ensure you have the best shopping experience!

If you have any questions about our products or store policies, please contact us at Emma.Emeraldblossoms@gmail.com for prompt assistance.

We are happy to provide our customers with great value and service.

 

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping. However, there are some locations we cannot ship to. If you happen to be from one of those countries, we'll contact you.
Emerald Blossoms assumes no liability if an incorrect address is set during the checkout process. Please ensure that your billing and shipping addresses are correct before processing your order. If we make a mistake, we will be fully responsible for the original order made to you without charge.

 

PAINTED TIME

Each item of us is handmade to order and it takes 2-3 business days from time of order to hand-painted your items. You then add the shipping time to estimate the date of delivery to your door. Complete orders will be paid for in advance before delivery.If there is a delay receiving payment due to authorization of credit cards etc, the order will not be processed.

 

SHIPPING TIME

Location	Shipping time
US	5 - 8 days
UK	10 - 12 days
EU	12 - 20 days
Australia and New Zealand	15 - 20 days
Rest of the World	15 - 25 days

We provide Free Worldwide Shipping on all orders.

 

Shipping Price

All orders from our store have a flat shipping fee of $5.95. This price is subsidized to ensure that all customers worldwide can purchase our products. The rate remains consistent across all regions globally. 

For orders valued over $100, we offer free shipping to allow customers to make purchases and enjoy more.

Tax & Duties

Depending on each country or region, taxes will be calculated for orders on Shopify. Customers will see the applicable purchase tax at the checkout page for each specific order.